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OUR WARRANTY: 3 year - 75,000 miles                                                                                

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Automatic, Standard & Allison Transmissions                                                                               

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Automatic Transmission - Commonly Asked Questions

What are good examples to explain what goes wrong?

"The motor races between shifting gears."
"The car shifts late or misses a gear."
"A clanging noise is heard when the transmission goes into a lower gear or when slowing down."
"The car doesn't shift out of first gear."


What is an automatic transmission and how does it work?
Basically, an automatic transmission is a highly complicated, enclosed system of gears that acts as a copling or connecting device between the engine and the drive wheels of the vehicle. The device operates under pressure of transmission fluid, which also lubricates and cools it.

When the driver places the transmission selector lever on "drive", the torque converter in the transmission provides power from the engine to the transmission gears. The power is then transferred to the drive wheels, which move the vehicle.

How do I care for an automatic transmission?
Transmission fluid is the life-blood of the automatic transmission. Therefore, the first step in caring for it is to maintain a proper fluid level. A dipstick is provided for this purpose. It is located in the engine compartment at the back of the engine. Check the dipstick frequently and add fluid when necessary, but do not over fill. Another helpful step is to keep the engine cooling system in good condition. Certain engine malfunctions can cause poor transmission performance. Car owners should take additional steps to prevent transmission problems:
  • Change transmission fluid at the intervals recommended in the owner's manual. Usually every 30,000 miles or 1 year, whatever comes first.
  • Drive gently, exerting gradual, easy pressure on the accelerator pedal when starting.
  • Installation of an external transmission cooler is a necessity if your vehicle is used frequently to pull a trailer.
How to select a reputable transmission repair shop?
The following are steps you should take:
  • Call the BBB to get reliability reports on companies or to obtain a list of BBB member firms who specialize in transmission repair.
  • Get referrals from friends, family and neighbors who have had transmission repairs.
  • Make sure you understand, before you leave the vehicle for repairs, what work will be performed and get a guaranteed estimate in writing. If you feel that it's necessary, get a second opinion before you have any work done.
  • Ask about any guarantees or warranties included with the work to be done.

What are the signs of automatic transmission problems?
There are no instrument panel lights or gauges to warn the vehicle owner of developing trouble.

What are some signs of possible trouble?

Fluid signs - Healthy fluid is clear and has a pink or reddish tint. If the transmission fluid appears dark brown and exudes a burnt odor, the transmission is slipping. "Foaming" or "milky" transmission fluid also signals slippage. It means that the engine cooling system is leaking water and coolant into the transmission fluid tube. Fluid leaks on the underside of the transmission casing or on the ground below the vehicle are sure signs of trouble.

Driving symptoms - "Slipping" is the most common driving symptom of transmission trouble. When the transmission slips, the gear changes become drawn-out and a slight hesitation is felt as the shift occurs. This condition can signal an internal failure in the transmission.


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